If you would like to order parts for your machine or have questions, please contact your dealer first.

***For all purchases, please contact one of our authorized dealers.
As of 2020, we no longer handle direct sales, so we kindly ask you to reach out to our dealers for assistance.
Thank you for your understanding and cooperation.

1.Machine Parts Order

Please visit our parts list to make sure your machine type and parts item code with a picture before ordering from the dealer.

***For all purchases, please contact one of our authorized dealers.
As of 2020, we no longer handle direct sales, so we kindly ask you to reach out to our dealers for assistance.
Thank you for your understanding and cooperation.

2. Troubleshooting

When your machine indicates an Error number, Please visit and find it from Troubleshooting Videos/ PDFs.

Repair Department

The most common error will be solved by yourself.

If still not solved, please contact your dealer or our tech/repair department, Jay.

▶︎Warranty Assistance

For customers under warranty (less than 1 year from the purchase date), please contact the dealer directly.

▶︎Post-Warranty Support

For customers who have had their machine for over a year, please fill out the repair inquiry form for Jay.

Jay Shin ( P&S and Company LLC )

English / Korean

Note: For all Alloy/Zirconia material, please contact the manufacturing company for firing schedule or programming.

Dealer List

***For all purchases, please contact one of our authorized dealers.
As of 2020, we no longer handle direct sales, so we kindly ask you to reach out to our dealers for assistance.
Thank you for your understanding and cooperation.

If you need assistance with dealer consultation, troubleshooting, or want to become a new KDF dealer, please click the button below to access more information.