{"id":158,"date":"2023-08-08T17:15:03","date_gmt":"2023-08-08T23:15:03","guid":{"rendered":"https:\/\/kdfus.com\/?page_id=158"},"modified":"2024-01-10T13:59:51","modified_gmt":"2024-01-10T19:59:51","slug":"support","status":"publish","type":"page","link":"https:\/\/kdfus.com\/es\/support\/","title":{"rendered":"Soluci\u00f3n de problemas y soporte"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Services&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; min_height=&#8221;321.7px&#8221; custom_margin=&#8221;||-47px|||&#8221; custom_padding=&#8221;||17px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span>Troubleshooting and Support<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_divider divider_position=&#8221;center&#8221; divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;ce0e852d-65f7-4b50-97d9-c94701b6b484&#8243; width=&#8221;6%&#8221; max_width=&#8221;210px&#8221; module_alignment=&#8221;center&#8221; height=&#8221;5px&#8221; custom_margin=&#8221;-15px||30px||false|false&#8221; custom_margin_tablet=&#8221;-22px||||false|false&#8221; custom_margin_phone=&#8221;-18px||||false|false&#8221; 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_builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;8px|||||&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Cascom SE&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjYyNSJ9fQ==@&#8221; image=&#8221;https:\/\/kdfus.com\/wp-content\/uploads\/2023\/08\/KDF-Product-image-Square-1-1.png&#8221; alt=&#8221;Cascom SE | KDF&#8221; image_icon_width=&#8221;61%&#8221; content_max_width=&#8221;263px&#8221; _builder_version=&#8221;4.22.1&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;23px&#8221; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; height=&#8221;267px&#8221; animation_style=&#8221;zoom&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjYyNSJ9fQ==@&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Induction Casting Machine<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Neo Super Cascom&#8221; 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box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Sintering Furnace<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;007 Plus \/ ES 71&#8243; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc2MCJ9fQ==@&#8221; image=&#8221;https:\/\/kdfus.com\/wp-content\/uploads\/2023\/08\/1-Background-Removed.png&#8221; image_icon_width=&#8221;80%&#8221; content_max_width=&#8221;263px&#8221; _builder_version=&#8221;4.22.1&#8243; _dynamic_attributes=&#8221;link_option_url,url&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;23px&#8221; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; height=&#8221;267px&#8221; animation_style=&#8221;zoom&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc2MCJ9fQ==@&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Burnout Furnace<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Wax Master II&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc3MyJ9fQ==@&#8221; image=&#8221;https:\/\/kdfus.com\/wp-content\/uploads\/2023\/08\/WAX-MASTER-II-Background-Removed.png&#8221; image_icon_width=&#8221;90%&#8221; content_max_width=&#8221;263px&#8221; _builder_version=&#8221;4.22.1&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;23px&#8221; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; height=&#8221;267px&#8221; animation_style=&#8221;zoom&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc3MyJ9fQ==@&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Waxer<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Master Plus&#8221; url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc4MiJ9fQ==@&#8221; image=&#8221;https:\/\/kdfus.com\/wp-content\/uploads\/2023\/08\/Master_Plus_01-Background-Removed.png&#8221; image_icon_width=&#8221;61%&#8221; content_max_width=&#8221;263px&#8221; _builder_version=&#8221;4.22.1&#8243; _dynamic_attributes=&#8221;url,link_option_url&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;23px&#8221; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;100%&#8221; height=&#8221;267px&#8221; animation_style=&#8221;zoom&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6Ijc4MiJ9fQ==@&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Porcelain Furnace<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px|||||&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_heading title=&#8221;Search from Error Number&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; title_font=&#8221;Outfit||||||||&#8221;][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; column_structure=&#8221;1_3,1_3,1_3&#8243; theme_builder_area=&#8221;post_content&#8221; custom_padding=&#8221;4px|50px||50px|false|true&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_padding_tablet=&#8221;|0px||0px|false|true&#8221; custom_padding_phone=&#8221;|0px||0px|false|true&#8221;][et_pb_column _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_heading title=&#8221;Zircom Series&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;Outfit||||||||&#8221; custom_margin=&#8221;||10px|||&#8221; custom_padding=&#8221;||17px|||&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221; text_text_color=&#8221;#828282&#8243;]<\/p>\n<h5>Error 4<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9hdHRhY2htZW50Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjU4NiJ9fQ==@&#8221; _dynamic_attributes=&#8221;link_option_url&#8221; link_option_url_new_window=&#8221;on&#8221;]<\/p>\n<h5>Error 5<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 6<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 9<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 11<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 12<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 13<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 14<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Panel<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Table Open<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>P<span>rogramming <\/span><\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5><span>Furnace unit replace<\/span><\/h5>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_heading title=&#8221;Neo Super Cascom&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;Outfit||||||||&#8221; custom_margin=&#8221;||10px|||&#8221; custom_padding=&#8221;||17px|||&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 5<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;-23px|||10px|false|false&#8221;]<\/p>\n<h5>Error 6<\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; 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_builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#282828&#8243; min_height=&#8221;367.5px&#8221; custom_padding=&#8221;0px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;76.5%&#8221; min_height=&#8221;349.5px&#8221; custom_margin=&#8221;|-67px||201px||&#8221; custom_padding=&#8221;0px||1px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; 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