{"id":1756,"date":"2025-11-04T15:00:46","date_gmt":"2025-11-04T22:00:46","guid":{"rendered":"https:\/\/kdfus.com\/?p=1756"},"modified":"2025-11-04T15:04:29","modified_gmt":"2025-11-04T22:04:29","slug":"support-policy-kdf-us-newsletter-november-2025","status":"publish","type":"post","link":"https:\/\/kdfus.com\/es\/support-policy-kdf-us-newsletter-november-2025\/","title":{"rendered":"“SUPPORT POLICY” KDF US NEWSLETTER NOVEMBER 2025"},"content":{"rendered":"

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SUPPORT POLICY<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content” custom_padding=”0px|||||”][et_pb_column type=”4_4″ _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”32px|||||” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Hello KDF Customers!<\/strong><\/p>\n

At KDF, we are committed to ensuring that every customer can operate our machines with confidence and ease. To support your daily workflow, we\u2019ve prepared a range of\u00a0<\/span>comprehensive resources<\/strong>\u00a0<\/span>\u2014 including detailed\u00a0<\/span>setup and programming guides<\/strong>\u00a0<\/span>\u2014 designed to help you make the most of your KDF equipment.<\/p>\n

In addition, our website now features\u00a0<\/strong><\/span>troubleshooting videos<\/a><\/span><\/strong>\u00a0<\/span>and\u00a0<\/span>PDF guides<\/strong><\/a><\/span>\u00a0<\/span>that cover common error codes and provide practical tips for maintaining\u00a0<\/span>optimal machine performance<\/strong>.<\/p>\n

These tools are part of our ongoing effort to provide exceptional customer support and help you achieve consistent, high-quality results in your lab.<\/p>\n

Explore these resources and discover how KDF continues to deliver innovation \u2014 not only through our products but also through our\u00a0<\/span>dedicated customer care<\/strong>.<\/p>\n

 <\/p>\n

Learn More \uff5c Contact Us<\/h3>\n

– kdfus.com\/support<\/a><\/p>\n

– kdfus.com\/contact<\/a><\/p>\n

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We kindly ask all customers to go through our dealers for any purchases. Even if we receive emails or calls, we will not be able to respond directly. Since 2020, our policy has been to handle all purchases through dealers, and we no longer offer direct sales. Thank you for your understanding.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/kdfus.com\/wp-content\/uploads\/2023\/09\/KDF-Contact-flow.png” alt=”KDF Contact flow | KDF” title_text=”KDF Contact flow” _builder_version=”4.25.1″ _module_preset=”default” width=”62%” module_alignment=”center” custom_margin=”34px||||false|false” custom_margin_tablet=”34px||||false|false” custom_margin_phone=”34px||6px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_button button_url=”https:\/\/kdfus.com\/dealers\/” url_new_window=”on” button_text=”Dealer List” _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||75px|||” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][et_pb_image src=”https:\/\/kdfus.com\/wp-content\/uploads\/2024\/07\/Screenshot-2024-07-09-at-3.57.58-PM.png” alt=”KDF Contact flow | KDF” title_text=”Screenshot 2024-07-09 at 3.57.58 PM” align=”center” _builder_version=”4.27.0″ _module_preset=”default” width=”80%” module_alignment=”center” custom_margin=”34px||||false|false” custom_margin_tablet=”34px||||false|false” custom_margin_phone=”34px||6px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_image][et_pb_text _builder_version=”4.24.3″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” custom_margin=”33px||||false|false” custom_margin_tablet=”-14px||||false|false” custom_margin_phone=”-14px||14px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Watch Easy to Follow Guides<\/span><\/strong><\/a><\/p>\n

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Follow and subscribe to our latest updates!<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.youtube.com\/user\/KDFUS\/videos” url_new_window=”on” button_text=”KDF YouTube” _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_button][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” custom_margin=”-14px||||false|false” custom_margin_tablet=”-14px||||false|false” custom_margin_phone=”-14px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

check out KDF’s YouTube Channel<\/a><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.2″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

Thank you for choosing KDF US<\/p>\n

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SUPPORT POLICYHello KDF Customers! At KDF, we are committed to ensuring that every customer can operate our machines with confidence and ease. To support your daily workflow, we\u2019ve prepared a range of\u00a0comprehensive resources\u00a0\u2014 including detailed\u00a0setup and programming guides\u00a0\u2014 designed to help you make the most of your KDF equipment. In addition, our website now features\u00a0troubleshooting […]<\/p>\n","protected":false},"author":2,"featured_media":1757,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-1756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/posts\/1756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/comments?post=1756"}],"version-history":[{"count":3,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/posts\/1756\/revisions"}],"predecessor-version":[{"id":1761,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/posts\/1756\/revisions\/1761"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/media\/1757"}],"wp:attachment":[{"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/media?parent=1756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/categories?post=1756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kdfus.com\/es\/wp-json\/wp\/v2\/tags?post=1756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}