SUPPORT POLICY
Hello KDF Customers!
At KDF, we are committed to ensuring that every customer can operate our machines with confidence and ease. To support your daily workflow, we’ve prepared a range of comprehensive resources — including detailed setup and programming guides — designed to help you make the most of your KDF equipment.
In addition, our website now features troubleshooting videos and PDF guides that cover common error codes and provide practical tips for maintaining optimal machine performance.
These tools are part of our ongoing effort to provide exceptional customer support and help you achieve consistent, high-quality results in your lab.
Explore these resources and discover how KDF continues to deliver innovation — not only through our products but also through our dedicated customer care.
Learn More ｜ Contact Us
We kindly ask all customers to go through our dealers for any purchases. Even if we receive emails or calls, we will not be able to respond directly. Since 2020, our policy has been to handle all purchases through dealers, and we no longer offer direct sales. Thank you for your understanding.
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Thank you for choosing KDF US
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